The Green Insurer
Potholes and badly maintained roads are costing drivers
By Paul Baxter, 4th September 2024
Category: Car insurance
Potholes and poorly maintained roads continue to be a significant burden for drivers, with more than one in four motorists (28%) reporting damage to their vehicles as a result, according to our recent research.
Our findings shed light on the costly consequences of neglected road infrastructure. Burst or damaged tyres emerge as the most common issue, with 60% of affected drivers citing tyre damage as the primary problem. However, damage to vehicle suspension also poses a significant risk, affecting 40% of drivers who encountered road-related damage.
The financial impact of these road conditions is substantial. One in five drivers (20%) who reported damage indicated that repair costs exceeded £500. For many, this amount surpasses the excess on their motor insurance policies, making it impractical to file a claim. As a result, 71% of those who suffered damage ended up paying for repairs out of their own pockets. A smaller proportion, around 12%, chose to claim on their insurance, while 8% successfully sought compensation from their local council. Notably, 4% of drivers admitted that the damage to their vehicles remains unrepaired.
The issue of potholes and poorly maintained roads isn't just an inconvenience—it's a growing concern for road safety. While most drivers reported damage to tyres and suspension, 14% experienced damage to their car's paintwork or body, and even more concerning is the 4% who reported injuries to the driver or passengers due to road defects.
It’s evident that there remains an urgent need for road repairs and improvements across our nation’s road network. While the cost of individual repairs may seem manageable, typically under £500, the cumulative expense is significant for drivers already facing tight budgets. The financial burden of unexpected repairs only adds to the overall cost of motoring, making it a pressing issue for millions.
We encourage drivers to report potholes and other road defects through official channels such as GOV.UK, mygov.scot, and nidirect, or directly through their local council websites. Addressing these issues can help prevent further damage and improve the safety and quality of the roads for everyone.